Code of Ethics

I, Harriet, pledge the following to you, my client:

  • I will work in sacred alliance with my own guidance and be informed by that and as far as is currently possible, in offering service to others.

  • I will recognise the wholeness inherent in every person or group or circumstance that comes for healing and to honor whatever form it is presented to me.

  • I will be mindful of speech, thought, and action and their impact on building relationships both in the present and through time into future and past.

  • I will be respectful of others, even in their differences.

  • I will work with compassion and non-judgment.

  • I will do no harm.

  • I will maintain clients’ privacy, unless demanded in the court of law to offer up some or all of this information.

  • I will be honest with clients and other practitioners and will be truthful in the manner in which I present myself in public relations and advertising.

  • I will offer fair and appropriate fees, in line with my own guidance.

  • In service to others, I will keep my own life and being clean, clear and in balance to the best of my ability.

I vow to use the wisdom, influence and tools I have been gifted as guardian and conduit in this lifetime responsibly and with care.

Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of services, events and digital products provided by Harriet Goudard and/ or Systemic Energetics Ltd (“we”, “us”, “our”). By engaging with our services, booking an event, or purchasing digital content, you agree to these terms. These terms do not affect your statutory rights under UK consumer law.

2. Services

We provide systemic constellations, retreats, workshops, courses and digital resources. Services are delivered online or in person. Full details, pricing and relevant terms are made clear at the point of booking.

3. Bookings & Payments

  • Payment is due as specified at the time of booking.

  • For retreats and in-person events, deposits are non-refundable unless otherwise stated.

  • Any balance must be paid by the deadline provided; failure to do so may result in cancellation of your place.

4. Cancellations & Refunds

Retreats & Events

  • You may cancel your place up to 14 days after booking for a full refund, unless the event takes place within that 14-day period and you have agreed to attend before the cooling-off period ends.

  • After this time, refunds are not offered except in exceptional circumstances at our discretion.

  • If we cancel an event, you will receive a full refund or the option to transfer to another event.

Digital Products (courses, downloads, online workshops)

  • Under UK law, you have the right to cancel within 14 days of purchase.

  • However, by downloading, streaming, or otherwise accessing the content, you agree that your right to cancel ends once access begins.

Services (coaching, constellation work, consultations)

  • If you request that services begin within 14 days of purchase, you acknowledge that you waive your right to cancel once the service has been fully delivered.

  • If you cancel after services have begun but not been completed, we may offer a partial refund at our discretion.

5. Responsibility & Disclaimer

  • Our services are educational and developmental in nature. They do not constitute therapy, medical advice, financial advice, or legal advice.

  • You remain responsible for your own wellbeing, choices and actions.

  • Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded by UK law.

  • We are not liable for: (1) any losses, howsoever arising, related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption; or (2) any special or indirect loss or damage, howsoever arising, unless that loss or damage is foreseeable to both of us at the time we entered into a contract.

    By entering into a contract with us, you exonerate us, our family, colleagues and wider entourage from any damages.

    In no event shall we, or any of our associated partners, family, descendents, directors, employees, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (1) your access to or use of or inability to access or use the service, (2) any conduct or content of any third party on the service, or (3) any content, guidance or advice obtained from the service.

6. Intellectual Property

All materials, digital content and resources are the intellectual property of Harriet Goudard and/ or Systemic Energetics Ltd. They are provided for personal use only and must not be copied, shared, or resold without written consent.

7. Privacy & Data Protection

  • We comply with UK GDPR. Personal data is collected and processed only for the purposes of delivering services and maintaining contact with you.

  • You have the right to access, correct, or request deletion of your data.

  • Full details can be found in our Privacy Policy below.

Business contact details:
Harriet Goudard, c/o Systemic Energetics Ltd
Email: hello@harrietgoudard.com

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to This Policy

We may update this Terms & Conditions Policy from time to time. Any changes will be posted on this page, with the latest revision date shown below.

Last updated: 25th August 2025.

This is fully compliant with UK GDPR and consumer trading standards.

Terms & Conditions - Addendum

All sales of services and products made via this website are subject to these Terms of Sale.

Placing Orders and Service Contract Creation

The process you undertake by placing an order on this website and/or via associated payment processing third party applications, such as PayPal, Stripe, etc, a contract with us is formed. The contract creation process is as follows:

  • You will be guided through the ordering/ requesting process by a series of instructions on this website, or through communication with us.

  • Once you have placed your order (either by your direct purchase on this website, or agreement elsewhere), we will send to you an order confirmation email detailing the service(s) you have ordered or requested.

  • If we do not or cannot accept an order placed by you, for any reason, we will notify you.

  • Once you receive the confirmation email, a contract is formed between you and us in relation to the service or services set out in the email and payment will be taken.

  • Please check the details of the confirmation email. It is your responsibility to notify us if there are any errors or inconsistencies by contacting us as soon as possible.

  • The contract between us for products sold via this website will be concluded in English or French. We will not file the specific details of your contract. If you do require any information regarding orders you have placed with us, please check your order history on this website (if you have an account with us) or contact us.

  • Contract pricing is worked out on the basis of the totality of the services provided and cannot in retrospect be subdivided.

  • If relevant (as with the 1:1 Mentorship containers), the contract will determine the time period in which the service(s) will be undertaken/ delivered.

  • If relevant (as with the 1:1 Mentorship containers), there may be minimum charges that apply (please see Cancellation conditions below).

  • Prices are agreed to by you, the Consumer, upon placing the order and the creation of the contract.

  • By entering into the contract with us, you confirm that you have legal capacity to do so and that you take full responsibility for your well-being during the period of the container and for any time thereafter that you consider to be a period of integration.

  • By entering into the contract with us, you give us permission to use the details you have shared and will share as part of the session(s), treatment, or ongoing practice and to apply systemic, Shamanic, energetic, or other therapies.

  • As soon as the specified duration and offering(s) of the contract(s) have completed, no further therapies will be given until a later point at which services can be re-engaged and new contracts created.

Services Descriptions

We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on the website may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in product prices, item availability, or in any way affects your individual order.

Please be aware that we present our content 'as is' and make no claims to its accuracy, either express or implied. At no point does this affect your Statutory Rights.

We reserve the right to amend errors or to update product information at any time without prior notice. In the event that a service is listed at an incorrect price due to photographical error, typographical error or other error in pricing information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price (regardless of whether or not the order has been confirmed and you have been charged). If your card/PayPal account has already been charged for the purchase and your order is cancelled by us, we shall issue a credit immediately to you in the amount of the incorrect price.

We endeavour (see Ethics above for more details) to provide our service(s) with reasonable care and skill, within the agreed timeframe and for a price that we consider reasonable.

We endeavour (see Ethics above for more details) to offer our services as honestly and clearly as possible, giving you the appropriate time and space to make purchasing decisions without undue pressure from us.

Pricing and Payment

We have a global standard pricing policy, which ensures that all of our customers are charged the same price regardless of where they live. 

VAT is not included in our prices, as we are not registered to collect VAT. 

Payment is required upfront, in advance of the service(s) rendered, with cleared effects. Any payment plans are entered into entirely at our discretion. This means that, even when a payment plan has been offered, the entire contract fee becomes payable upon formation of the contract, ie, part-payment is not possible.

Promotional Codes

Unless otherwise expressly stated in the terms and conditions for a particular promotional code, promotional codes cannot be combined and cannot be used in conjunction with any other offer/discount. For example, unless expressly permitted for a particular promotional code, scholarship, or Early Bird rate, you cannot use a discount in combination with another promotional code. If you have more than one promotional code and the codes cannot be combined, it is up to you to use the promotional code that has the biggest benefit to you.

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you engage with our services, events, courses, or website.

1. Who We Are

Harriet Goudard and/ or Systemic Energetics Ltd (“we”, “us”, “our”) provides systemic constellations, retreats, workshops, courses, and digital products. We are the data controller for your personal information.

Contact details:
Harriet Goudard, c/o Systemic Energetics Ltd
Email: hello@harrietgoudard.com

2. Information We Collect

We may collect the following personal data:

  • Identity data: name, title.

  • Contact data: email, phone number, billing address.

  • Transaction data: payments made for events, services, or products.

  • Profile data: feedback, preferences, or communication history.

  • Technical data: IP address, browser type, website usage (via cookies).

  • When you join and/or share any content, including your name, comments and live shares, consultations, feedback and processes within a live container that is recorded, the recorded content may be used in future, publicly-available, evergreen offerings. In the act of signing up for a container that is recorded in this way, You, the client, consent to this.

We do not knowingly collect data from anyone under 18.

3. How We Use Your Data

We use your personal data to:

  • Deliver services, events, and digital products.

  • Process bookings and payments.

  • Communicate with you about services, updates, or offers.

  • Improve our website and offerings.

  • Meet legal and tax obligations.

We only use your data where we have a lawful basis (consent, contract, legal obligation, or legitimate interests).

4. Sharing Your Data

We do not sell or trade your personal data.

We may share data with:

  • Service providers (e.g., payment processors, website hosting, email marketing).

  • Professional advisers (accountants, lawyers) where required.

  • Regulators or authorities if legally required.

All third parties are required to keep your data safe and use it only for the purposes we specify.

Sale of business

We may transfer any information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer.

5. Data Storage & Security

We take appropriate technical and organisational measures to keep your data secure. Personal data is stored in password-protected systems and is only accessible by authorised personnel.

6. How Long We Keep Your Data

We retain personal data only as long as necessary:

  • Client records: up to 6 years (for tax and legal obligations).

  • Mailing list data: until you unsubscribe.

  • Event registration data: for the duration of the event plus 12 months.

After this period, data is securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where legally possible).

  • Restrict or object to processing.

  • Withdraw consent at any time (e.g., unsubscribe from marketing).

  • Request transfer of your data to another provider.

To exercise any rights, email us at hello@harrietgoudard.com

8. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can set your browser to refuse cookies, but some features of the site may not work properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the latest revision date shown below.

Last updated: 25th August 2025.

This is fully compliant with UK GDPR and consumer trading standards.